About Us

PS Cool Heat is a leading residential HVAC installation and service company dedicated to providing top-tier heating and cooling solutions. We take pride in our commitment to customer satisfaction, operational excellence, and a supportive team environment.

We are seeking a highly organized and detail-oriented Office Manager to oversee daily administrative functions, ensure smooth office operations, and support our growing business.

Responsibilities

• Daily Office Operations: Manage office workflow, maintain organization, and support overall business efficiency.
• Scheduling & Dispatch: Assist with scheduling service appointments and coordinate the dispatch of HVAC technicians.
• Customer Service: Handle customer inquiries, resolve issues promptly, and maintain a high standard of customer satisfaction.
• Inventory Management: Track and order office supplies and HVAC equipment as needed.
• Accounting Support: Assist with invoicing, processing payments, and preparing financial reports.
• Policy & Procedure Implementation: Work with management to enforce office policies and suggest operational improvements.
• Administrative Support: Oversee documentation, maintain records, and ensure compliance with company policies.

Qualifications

• Proven experience as an Office Manager, Administrative Manager, or similar role (HVAC industry experience is a plus).
• Strong organizational and multitasking skills in a fast-paced environment.
• Proficiency in Microsoft Office Suite, QuickBooks, Call Tracking Software, and scheduling software (HouseCall Pro experience is a plus).
• Excellent communication and customer service skills.
• Knowledge of basic accounting principles and financial reporting.
• Ability to work independently and problem-solve efficiently.

Why Join Us?

• Competitive salary and growth opportunities.
• Supportive and friendly team environment.
• Opportunity to play a key role in an expanding HVAC business.

PS Cool Heat is an equal opportunity employer. We encourage applicants of all backgrounds to apply.